Palmaia The House Of Aia All Inclusive Wellness Resort Playa del Carmen

Nestled in the dense jungle, with the stunning Caribbean ocean just a stone's throw away, this hotel offers a truly unique experience. The location immerses you in nature, providing a peaceful retreat. The four restaurants, including the taco trucks, serve a variety of delicious cuisine, satisfying even the most discerning taste buds. The rooms are gorgeous, with well-appointed bathrooms and exceptional service. Each morning, wake up to a scrumptious breakfast and enjoy breathtaking views of either the lush jungle or the tranquil ocean. Facilities such as the spa and pools are also top-notch.

The limited availability of the best restaurants on certain days can be disappointing.

The service was exceptional, with staff going above and beyond to personalize the experience. The food options were wide-ranging and delicious, with specialty restaurants and a vegan taco truck. The resort offered interesting and engaging rituals and activities. The rooms were spacious and had stunning views of the Caribbean.

Felt relaxed, no reason to complain.

The facilities were beautiful and had everything I needed for a timeout. the food options, especially the plant-based dishes, were delicious and catered to different dietary preferences. the customer service was excellent, with attentive and friendly staff ensuring a comfortable stay.

There were several issues that affected my overall experience. the hotel rooms were located far from the reception and taxi rank, making it inconvenient to access services and transportation.

the professional and accommodating staff ensured our every need was met, from arranging exclusive amenities to providing top-notch service. the spa and wellness centre had a wide range of services that left us revitalized and relaxed. the outdoor swimming pool with jacuzzi was stunning and the infinity pool with a view left us in awe. the beach access was convenient and the live entertainment made our evenings memorable. the restaurant had a variety of options, with special diet menus offering healthy choices.

We found one minor issue - we had to reserve early for treatment room services. the private facilities were worth waiting for, and this minor concern did not take away from our overall luxurious experience at the hotel.

We had an exceptional experience at a beachside property with amazing facilities. The personalized service through WhatsApp was outstanding, and the staff was always eager to help. The food options exceeded our expectations, and the activities offered were interesting and complementary. Our stay at Palmaia was a dream wellness retreat, with attention to detail and comfort beyond compare. I highly recommend this hotel.

We had an incredible stay at this hotel in every aspect. The cleanliness of the hotel was impeccable, ensuring a comfortable and hygienic environment for all guests. The hotel facilities surpassed our expectations, offering everything we needed for a luxurious and relaxing vacation. Additionally, the location in the jungle provided a unique and enchanting atmosphere, surrounded by lush greenery. The hotel's proximity to the beautiful Caribbean ocean was simply breathtaking. Moreover, the staff at the hotel were exceptional, going above and beyond to ensure our needs were met and making us feel valued and cared for.

Can't think of anything.

Rooms with beautiful decor and ocean views. Organic and plant-based food options. 24-hour room service. Access to neighboring gym and tennis court. Daily wellness activities. Dedicated and attentive staff. Private beach and saltwater pool. Cenotes and wildlife on the property. A hidden sanctuary worth visiting.